We value your privacy & take necessary steps to protect your information.
The Other Service Providers (OSPs) are allowed Work From Home (WFH) facility by the Department of Telecommunications (DOT) subject to the fulfilment of prescribed conditions (such as submission of prescribed security deposit, interconnection through authorized service providers provisioned secured VPN, obtaining prior permission from the DOT) mentioned in the letter bearing reference no. 18-5/2009-CS-I issued by the DOT on October 07, 2011. As per the DOT guidelines, OSP operations means providing services like tele-banking, tele-medicine, tele-education, tele-trading, e-commerce, call centre, network operation centre and other IT Enabled Services, by using telecom resources provided by the authorised telecom service providers.
Due to prevailing COVID-19 concerns, the DOT vide its letter bearing reference no. 18-5/2015-CS-I (Pt.) dated March 13, 2020 has given the interim relief to the OSPs by relaxing the following OSP Terms and Conditions with respect to WFH facility:
It is further provided that any violation of the terms and conditions of WFH facility by any agent/employee or by OSP during the Relaxation Period would attract a penalty up to INR 500,000 (Indian Rupees Five Lakhs only) per WFH location which is in violation. Additionally, the DOT may also cancel the OSP registration.
The OSPs can file the prior intimation to the respective LSA field units of DOT through e-mail during the lockdown, followed by the submission of hard copies after the lockdown restriction eases.
The client’s satisfaction is evident from years of their association with us, more than a decade for a lot of them. We act as an extension of in-house legal teams and act as External Legal Counsel to you. Our efforts are towards being strategic partners in your growth and not to be just a law firm.